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Participant’s Manager! Your Friend or Foe in Training?

“Done with training?; now focus on business.” As someone who has spent decades in capability development of Corporate employees at all [...]

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Nurturing Potential- Three things you simply should not do to your team members

It would be unfortunate for a leader to believe that he could be a benchmark for the potential of [...]

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Not Communication but ‘Communi – Action’ – (Communicate with a Purpose)

Let us look at a case study of how an incentive scheme was used by three different Zone Sales [...]

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Content is the King? Really?

Another Training?…..Yesssss! I hope it’s the same guys who trained us last time…. How many of us look forward to [...]

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Why Don’t We Praise and Appreciate?

After concluding one of my training workshops I was returning home from the Delhi airport. My daughter had also [...]

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Who is a woman?

She is this and she is much more. She knows your love and appreciates your existence The whole world [...]

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Catch Them Doing Something Right

While role playing an appraisal scenario, a senior manager questioned the need to give detailed feedback. His exact words [...]

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Customer Service- Role Reversal

Last evening, my daughter and I went window-shopping  at the local market and of course had to stop at [...]

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Timeline

January 2020

Participant’s Manager! Your Friend or Foe in Training?

“Done with training?; now focus on business.” As someone who has spent decades in capability development of Corporate employees at all levels, I dread no other words more than these few words spoken by the manager of a participant, immediately after the participant has returned to work after attending a training program. Suddenly the training program is something extra-constitutional. As if it was something that was really not associated with the job, the function or the business. All the efforts of designing a bespoke training module, [...]

December 2019

Nurturing Potential- Three things you simply should not do to your team members

It would be unfortunate for a leader to believe that he could be a benchmark for the potential of others, that he could judge them based on how close they could get to achieve that benchmark. Inherent to this philosophy is a belief that all others, particularly people on whom the leaders have the influence, could at best be their clones. In my employee engagement sessions, I have made an interesting observation. On being asked if they were contributing [...]


Grid

Participant’s Manager! Your Friend or Foe in Training?

“Done with training?; now focus on business.” As someone who has spent decades in capability development of Corporate employees at all levels, I dread no other words more than these few words spoken by the manager of a participant, immediately after the participant has returned to work after attending a training program. Suddenly the training program is something extra-constitutional. As if it was something that was really not associated with the job, the function or the business. All the efforts of designing a bespoke training module, [...]

Nurturing Potential- Three things you simply should not do to your team members

It would be unfortunate for a leader to believe that he could be a benchmark for the potential of others, that he could judge them based on how close they could get to achieve that benchmark. Inherent to this philosophy is a belief that all others, particularly people on whom the leaders have the influence, could at best be their clones. In my employee engagement sessions, I have made an interesting observation. On being asked if they were contributing [...]

Not Communication but ‘Communi – Action’ – (Communicate with a Purpose)

Let us look at a case study of how an incentive scheme was used by three different Zone Sales Managers. This particular Life Insurance Company had come up with a short-duration but rather generous incentive scheme for their sales team. The market conditions were tough and the scheme had the potential to be a game changer. The details of the scheme were mailed to the Zone Sales Managers and it was left to them on how would they like [...]


Medium

Participant’s Manager! Your Friend or Foe in Training?

“Done with training?; now focus on business.” As someone who has spent decades in capability development of Corporate employees at all levels, I dread no other words more than these few words spoken by the manager of a participant, immediately after the participant has returned to work after attending a training program. Suddenly the training program is something extra-constitutional. As if it was something that was really not associated with the job, the function or the business. All the efforts of designing a bespoke training module, [...]

Read more...

Nurturing Potential- Three things you simply should not do to your team members

It would be unfortunate for a leader to believe that he could be a benchmark for the potential of others, that he could judge them based on how close they could get to achieve that benchmark. Inherent to this philosophy is a belief that all others, particularly people on whom the leaders have the influence, could at best be their clones. In my employee engagement sessions, I have made an interesting observation. On being asked if they were contributing [...]

Read more...

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Participant’s Manager! Your Friend or Foe in Training?

“Done with training?; now focus on business.” As someone who has spent decades in capability development of Corporate employees at all levels, I dread no other words more than these few words spoken by the manager of a participant, immediately after the participant has returned to work after attending a training program. Suddenly the training program is something extra-constitutional. As if it was something that was really not associated with the job, the function or the business. All the efforts of designing a bespoke training module, [...]

Read more...

Nurturing Potential- Three things you simply should not do to your team members

It would be unfortunate for a leader to believe that he could be a benchmark for the potential of others, that he could judge them based on how close they could get to achieve that benchmark. Inherent to this philosophy is a belief that all others, particularly people on whom the leaders have the influence, could at best be their clones. In my employee engagement sessions, I have made an interesting observation. On being asked if they were contributing [...]

Read more...

Large Alt

Participant’s Manager! Your Friend or Foe in Training?

“Done with training?; now focus on business.” As someone who has spent decades in capability development of Corporate employees at all levels, I dread no other words more than these few words spoken by the manager of a participant, immediately after the participant has returned to work after attending a training program. Suddenly the training program is something extra-constitutional. As if it was something that was really not associated with the job, the function or the business. All the efforts of designing a bespoke training module, [...]

Read more...

Nurturing Potential- Three things you simply should not do to your team members

It would be unfortunate for a leader to believe that he could be a benchmark for the potential of others, that he could judge them based on how close they could get to achieve that benchmark. Inherent to this philosophy is a belief that all others, particularly people on whom the leaders have the influence, could at best be their clones. In my employee engagement sessions, I have made an interesting observation. On being asked if they were contributing [...]

Read more...

Full

Participant’s Manager! Your Friend or Foe in Training?

“Done with training?; now focus on business.” As someone who has spent decades in capability development of Corporate employees at all levels, I dread no other words more than these few words spoken by the manager of a participant, immediately after the participant has returned to work after attending a training program. Suddenly the training program is something extra-constitutional. As if it was something that was really not associated with the job, the function or the business. All the efforts of designing a bespoke training module, [...]

Read more...

Nurturing Potential- Three things you simply should not do to your team members

It would be unfortunate for a leader to believe that he could be a benchmark for the potential of others, that he could judge them based on how close they could get to achieve that benchmark. Inherent to this philosophy is a belief that all others, particularly people on whom the leaders have the influence, could at best be their clones. In my employee engagement sessions, I have made an interesting observation. On being asked if they were contributing [...]

Read more...