Boyuna brings with her more than two decades of professional experience. A career graph spanning from sales to customer service to facilitation. The unique blend of sales, technical, voice and accent and behavioural training expertise is her key to making the trainings as realistic as possible. She has been responsible for content management, training delivery planning, designing and creation of behavioural training modules, MIS management and co-ordination.
Areas of Expertise:
Training in Business Communication, Negotiation Skills and Presentation Skills are her forte.
- Dale Carnegie & Associates, Inc. – Building Self Confidence, Enhanced Communication Skills, Leadership Skills
- Aircel Sales and Functional Trainer (for the entire Sales Workforce) Aircel Academy Standards
- Time Management and Stress Management
- MACT Program (Manager as a Coach Master Trainer) – Forum International
- Negotiation Skills Program – Door Training & Consulting India (P) Ltd
- Service Plus Program – Development Dimensions Int’l, Inc (DDI)
- Master Trainer for Behavioural Trainings as per Aircel Academy Standards.
- A Six Sigma (Green Belt)
Trained extensively for organisations such as:
- Accenture, Reliance Petrochemicals and Vidyalankar Institute of Technology
- Vindsor Management Consultants Pvt. Ltd. – A Manpower Outsourcing and Management
- organisation. Deployed as trainer at Aircel Ltd. – Mumbai since 2008
- WIPRO BPO Solutions (Customer focus Sales)
- 3 Global Services (Sales and Back Office)
- Speakwell English Academy